Leading heating manufacturer, Vokèra is continuing its commitment to helping and supporting installers by making further improvements to its Affinity loyalty and reward programme. The updated platform now offers installers easier access, extra features and even more rewards.
Members of Vokèra Affinity will now benefit from a simpler login process and instead of remembering a username as well as a password, installers can now simply use their registered email address to login. They can also now make multiple product registrations through the platform as well as see their installation history. Vokèra has also made ordering Gas Safe Certificates a straightforward process through Vokèra Affinity. Once a product has been registered and Gas Safe has been notified, the certificate can now be downloaded within the member area and can even be sent directly to the homeowner.
Installers are always on the move and require access to information as quickly as possible. Vokèra has made it even easier to access installation guides and manuals through mobile devices, making them accessible via the Vokèra App. Vokèra Affinity also now offers a wider choice of rewards, which will be updated regularly and will be available as new e-vouchers soon.
“Vokèra Affinity has grown to become one of the heating industry’s most successful loyalty schemes,” comments Neil Mattock, Marketing Director at Vokèra. “Vokèra Affinity focusses on giving unparalleled support and rewards to installers, which is why it has been so successful over the years. It recognises that installers are busy people and need information 24/7 and when they are on the go. With the latest updates we have made the platform quicker and simpler to use, whilst offering installers even more benefits.”
By signing-up for the scheme, installers can register a Vokèra boiler for warranty and register for their Affinity points. Vokèra Affinity also provides installers with additional benefits such as marketing support, information on products, spare parts, stockists, literature and technical support on the move and much more.
The Vokèra App is available in iOS and Android and can be downloaded from the App Store or Google Play, alternatively visit www.vokeraaffinity.co.uk for more information and to register.