Keyline’s National Rail Division has introduced a new out-of-hours emergency service at 35 of its depots, which have been strategically placed across the UK to maximise accessibility.
The out-of-hours emergency service, which is available 24 hours a day, 365 days a year comes in response to the wide spread rail disruptions caused by the recent storms.
Rail contractors in need of materials out-of-hours can contact Keyline through the company’s centralised emergency phone line. A response team then takes down details of the customer’s location and opens the closest depot.
Richard Wade, rail sector manager at Keyline, said: “As industry leaders, Keyline is dedicated to providing the highest levels of service. The Keyline National Rail Division supports the rail network 24 hours a day, 365 days a year, and our emergency call out operation further reinforces our commitment to all stakeholders connected to the rail industry. By having this service operating across 35 locations nationwide there will always be a depot within easy reach to assist in times of emergency.”
The depots operating the out-of-hours emergency service are: Alford, Ashford, Banbury, Basingstoke, Bedford, Braintree, Bristol, Canning Town, Cardiff, Cross Hands, Doncaster, Edinburgh, Exeter, Falkirk, Glasgow, Hayes, Inverness, Kingswinford, Milton Keynes, Newton Abbot, Northampton, Norwich south, Nottingham, Peterborough, Poole, Preston, Newcastle, Reading, Rowlands Castle, Southampton, Swansea, Taunton, Treforest, Wath and York.