Independent builders merchant Kellaway Building Supplies has relocated its branch at Ashton to a new larger site in Bedminster,
The new premises comprise of a larger yard, warehouse and shop, but is less than a mile from the old premises.
“The new site is significantly larger than the one it replaces,” said operations & commercial director Sean Morgan,. “We’ve been able to provide our customers with a spacious, airy shop which benefits from lots of natural light, and outside, we have provided dedicated parking for both our trade and DIY customers.”
The design and layout of the shop means that Kellaway is better able to deliver a customer experience to DIYers as well as tradesman; “We are keen to continue engaging with people who don’t traditionally feel comfortable using a builders’ merchant, but we understand the customer expectation is different and have designed the branch accordingly,” Morgan says.
The site will also support the Lockleaze branch with distribution to the rest of the branch network around the area; “As our number of branches increases, our requirements on distribution becomes ever more challenging. It is of critical importance that our branches have the stock on the ground to fulfil customers’ needs and the new Bedminster site provides us with opportunity to improve the speed and regularity of distribution.”
Branch Manager Andy Davis said: “Both customers and staff are excited by this move; it enables us to provide an enjoyable customer experience as well as a significantly wider product range, the feedback we’ve had from customers so far has been very positive.”