Jewson announced today that their national service centre has achieved the Investors in People (IIP) Standard within a year of their initial assessment.
Since the programme was implemented in April last year Jewson’s national service centre has seen a marked improvement in communication and employee motivation. Jewson contracts manager Ian McFadyen led the IIP project. He said, “Since implementing the scheme the employees here have developed a real sense of ownership – the scheme has enabled them to become more closely aligned with the business goals of the company and their ongoing personal development plans reflect this.”
A competency level structure was incorporated, along with succession planning, to demonstrate a clear career progression path for employees. Each employee within the centre now has a minimum education level, or is working towards the NVQ Level 2 (equivalent of 5 GCSE’s grade A-C).
McFadyen continued, “Many of our customers also have the IIP Standard and realise its value, especially when working together. Our commitment to this standard also demonstrates the importance of the service we provide to our customers.”