Approved installer schemes are increasingly important in helping to raise standards within the landscaping industry, according to paving manufacturer Brett Landscaping.
The comment from Brett managing director Chris Doogan comes as consumer association Which? releases research which finds that 2.5m people in the UK have had disputes with tradesmen within the last three years.
“Homeowners value the positive reassurance approved installer schemes offer.” Droogan says. “Confidence that the installation will be completed to the highest standard is a real priority.
“Approved installer schemes, be it installers of gas boilers or driveways, are essential in improving and protecting the reputation of the construction industries. Manufacturer guarantees and the training and support which approved installers receive help to reassure homeowners that their workmanship is accredited and of a superior and recognised standard.”
Within the domestic hard landscaping industry, changes in legislation mean that homeowners can no longer create or replace driveways without considering if planning permission is required. Unfortunately the new regulations have not been adequately communicated and many homeowners are not aware of their responsibilities to either apply for planning permission or choose a sustainable drainage solution such as permeable paving.
“Approved installers play a key part in educating homeowners and advising them correctly, and in doing so strengthen the reputation of the industry.” continues Droogan. “This is one of the key reasons why we believe approved installers are crucial to improving the overall reputation of the landscaping industry.
“The temptation for homeowners to choose cheaper, less qualified installers is understandable in times of economic uncertainty. However, it can be a false economy if they receive sub-standard work. When this happens the reputation of the entire industry can suffer as a result”.
The Brett Approved Installer Scheme means that installers have to meet strict criteria before acceptance onto the scheme and their performance is regularly assessed to ensure that they consistently deliver to the highest standards. The benefit is that they can display accreditation from a leading manufacturer, as well as relying on technical, product and marketing support, and education about current regulations.
“The continued success of approved installer schemes can only benefit the reputation of our industry.”