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Drain Center expands in Kent

Specialist drainage merchant Drain Center, part of Wolseley UK, has invested in its flagship branch in Tonbridge, Kent.

Drain Center expands in Kent

The £120k investment involves both structural and operational overhaul and is in demand to increased business coming out of London.

Tonbridge is Drain Center’s largest branch and has appointed a new branch manager, Carl Stevens, to oversee the branch’s future growth.

He says: “I am really excited to join the Tonbridge branch as it’s such an expansive facility. Our latest OTIF score reveals our commitment to customer service and meeting delivery targets. The growth of the Tonbridge branch is a result of satisfied customers that have continued to return to branch to purchase products for their projects.”

In addition to improving the customer’s in branch experience, the investment also permits a greater volume of core stock to be held for off-the-shelf collection or delivery. The investment has also led to several structural changes in branch including a new roof and a mezzanine floor built to hold more core stock as well as specialist drainage products.

Simon Marklew, sales director at Drain Center, said: “This investment in our Tonbridge branch means we are fully equipped to tackle the fast paced construction market in London. Mr Stevens has already shown great commitment to customer service and has gone above and beyond customer expectations to maintain our delivery proposition.”

About Fiona Russell-Horne

Fiona Russell-Horne
Group Managing Editor across the BMJ portfolio.

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