Manufacturer of leading energy-saving domestic ventilation systems Domus Ventilation – formerly known as Polypipe Ventilation – has strengthened its re-launch by introducing a new expert management and sales team of 19 people.
The Domus Ventilation management team, located in South Wales, boasts a combined 47 years’ experience in the industry. Their expertise will enable them to continue growing Domus Ventilation within the market space whilst paying special attention to customer support, from the provision of technical services to after sales care.
Stephen Smith, Sales Director of Domus Ventilation, heads the new sales team which consists of a Distribution Sales Director, a National Contractor Manager and three Key Account Managers. With Smith’s industry experience of over 20 years and his expertise in the ducting element of Domus Ventilation’s product portfolio, he aims to further the already award winning range to new heights.
Placing integral importance on the service element, Domus Ventilation is delighted to welcome Kelly Griffiths as its new Customer Service Manager. Griffiths will work closely with Smith, plus the senior management personnel of the company’s manufacturing sites, to ensure a seamless approach to the entire sales journey of a customer. Griffiths has worked intensely over the past few months to set out and implement a new customer care charter and is eager to highlight Domus Ventilation’s commitment to all aspects of customer care; a key aim from this is for Domus Ventilation to be recognised as a trusted ventilation partner to the distribution and wholesaler channels.
With its reinvention of the company, Domus Ventilation is committed to staying ahead in the industry, which is why David Treharne has been appointed as the new Senior Engineer. Treharne has been effectively designing products in a variety of market sectors for 13 years and intends to further advance Domus Ventilation’s already successful product portfolio, as well as challenge the industry with new and innovative products. He will work alongside the Product Manager and senior sales team to ensure product advancements reinforce Domus Ventilation as a trusted manufacturer of quality ventilation products and end to end systems.
With the re launch of the company under the new name of Domus Ventilation comes a re-brand, with a new logo and corporate identity – and all that entails – as well as developing marketing strategies. The responsibility for this, along with product management, has been handed to Penny Jones, Product and Marketing Manager. Jones will be dividing her time between the new product development pipeline and creating opportunities to show Domus Ventilation as a market leader in the domestic ventilation sector.
Commenting on the completion of the new Domus Ventilation management team, Sales Director Stephen Smith said: “The new team we now have in place has the expertise, enthusiasm and vision to really drive this business forward. We are all experts in our respective fields and are looking forward to coming together as a team to use our various skill sets to mark Domus Ventilation as a leader in the contractor, distribution and wholesale sectors”.
Domus Ventilation will provide differentiated ventilation solutions in the private and social housing sectors, transforming the way developers, contractors, installers, home owners and distributors meet emerging environmental standards.