Customer experience guru Geoff Ramm has been confirmed to speak at the BMF All Industry Conference 2021, next June. The author of Celebrity Service Ramm, whose  clients include Emirates, Warner Brothers and McDonalds, has challenged and inspired audiences across 43 countries to create award-winning ideas to outperform the competition. Ramm …

The latest research by Pasquill shows that more homeowners than ever before are thinking about converting their lofts, and the coronovirus is probably to blame. Pasquill found that Google searches for loft conversions rose by over 200% during the first UK national lockdown from march to July 2020. At the …

Master Grade cement will continue to be available exclusively through NBG Partners until the end of 2024, thanks to an extended deal agreed by Quinn Building Products as it begins its rebranding programme to Mannok in the coming months. The exclusivity deal with NBG was first agreed in 2018 when …

Roofing trade association, National Federation of Roofing Contractors, is formerly investigating two of its supplier members,  Associated Lead Mills Ltd (ALM) and BLM British Lead, following the news today that both had been fined for entering into anti-competitive arrangements. A third NFRC Supplier Member, Calder Industrial Materials Ltd, had been …

  Williams Trade Only Plumbing and Heating Supplies is opening its 39th branch, in Poole, Dorset, on Tuesday 1st December. Poole Branch Manager, Rob Arthurs, brings years of experience in the plumbing sector and aims for the branch is to be the first choice for heating and plumbing supplies for …

The Competitions and Markets Authority has fined two of the UK’s largest suppliers of rolled lead to the roofing market a total of £9.2m for breaking competition law.     Following an investigation into suspected cartel conduct, the CMA found that Hertfordshire-based firms, Associated Lead Mills Ltd (ALM) and H.J. …

Empleomania – the overweening and manic desire to hold public office, at any cost If blogs came with sound effects, this one would begin with the theme tune from Jaws. Just when you thought it was safe to go back into the water, gym, pub, golf course, train, office, restaurant, …

IBC Buying Group has appointed Tony Newcombe as its new Marketing Manager. Newcombe joined IBC on 1st November, and is responsible for expanding all aspects of marketing for the Buying Group, its Members and Supplier Partners. He has extensive marketing experience within the merchant industry, having worked for Grafton Merchanting …

Ken Ellis is to take up the role of interim CEO of bathroom brassware group Bristan. Currently the group’s Chief Financial Officer, Ellis replaces Darius Padler, who is leaving Bristan to take up a new opportunity closer to his home in Germany. Padler has been with the Group’s parent company, …

Azpects Ltd has welcomed Sophie Wentworth to its Midlands sales team. She has worked in sales for the last 15 years across the heating and plumbing industry and will be focused on supporting suppliers and landscapers across the South-Central region, including Dorset, Hampshire, Wiltshire and Berkshire, as well as strengthening …