It’s all smiles at Altecnic as the company celebrates 30 years of being the UK’s leading provider of high-quality heating and plumbing components.
Accompanied by senior directors from Caleffi, Altecnic’s Italian parent company, the entire staff at the Stafford-based business turned out to raise a glass to three decades of successful trading and to toast the future. A special cake was baked by an Altecnic employee to commemorate the occasion.
Altecnic’s Managing Director Alan Sherwin said: “Our success is built on our employees, coming to work every day doing the best they can to generate growth in the business. I want to say thank you to everyone within Altecnic and particularly those who do that little bit extra. Those who get up at ridiculous times in the morning to make sure they are with customers at 8.30. Those who volunteer for the health and safety team. Those who train as fire marshals and first aiders.
“Without such a dedicated team Altecnic wouldn’t be the success story it is. As I reflect on these 30 years, I have to mention the very special relationship we have with our Italian colleagues. The support that we have from everyone in Caleffi is outstanding.
“So we look forward to another successful 30 years for Altecnic, supporting our customers nationwide with the very best of British service and support.”
In the last 12 months Altecnic has sold 6.7 million products, despatched 61,184 individual orders to 3,469 delivery points and received 12,500 pallets of deliveries. Supporting its customers, Altecnic received 70,000 phone calls last year, with the internal sales team taking 57,000 calls, the technical department answering 6,500 calls and customer services department receiving 2,100. Over the same 12-month period the sales team drove 468,000 miles to visit customers & prospects.