Worcester appoints new Controls & Connectivity team

Published: 28 July 2017 - Rachel Tucker

Worcester, Bosch Group has strengthened its support for the emerging connected appliances market by appointing a dedicated Controls & Connectivity team within its award-winning Technical Support department.

Worcester appoints new Controls and Connectivity team.
Worcester appoints new Controls and Connectivity team.

 

The five-strong team of technical experts will be fully dedicated to responding to all manner of practical questions and queries relating to Worcester’s growing range of smart and connected technologies, as well as those available via third-party manufacturers.

 

With the nature of technical queries relating to controls and connected products often concerning software as well as hardware, Worcester’s new team has been selected on the basis of their knowledge and experience in the digital arena. As well as being able to address queries over the phone, the team will also have access to Worcester’s video calling platforms to offer added visual guidance.

 

Martyn Bridges, Director of Technical Communication and Product Management at Worcester, commented: “The market for smart and connected technologies is growing rapidly, so we’re keen to be the first manufacturer in the industry ensure installers and their customers have a dedicated team of experts they can call upon, no matter how complex their query might be.


“The nature of technical queries in this area tend to be quite different to those concerning boilers and heating appliances, so it seems logical to have expertise in this area.”

 

Installers wishing to speak to Worcester’s new Controls & Connectivity team can do so by calling 0330 123 3641.

Comments

Already Registered?
Sign In
Not Yet Registered?
Register
Printable View E-mail Bookmark
[month]

Digital Archives

Click here to view archived digital editions of Builders Merchants Jornal
August 2017

Digital Archives

Click here to view archived digital editions of Builders Merchants Jornal

Medium-sized merchants in Health & Safety fines warning

Builders’ merchants are at increasing risk of significant Health and Safety fines following last year’s changed H&S guidelines, especially those
6-Feb-2017

Rockwool takes customers back to its origins

ROCKWOOL has launched “Origins”, a new integrated marketing campaign which takes customers on a journey to explore the deeper benefits of
17-Oct-2016

Netwatch prevents premises crime

Netwatch keeps an eye on premises, preventing crime rather than just recording it.
4-Aug-2016