TrustMark, the Government Endorsed Quality Scheme for tradespeople, is celebrating after TrustMark Registered Business, SEH BAC, an award-winning home improvement specialist, recently won the prestigious ‘Consumer Confidence’ award at the National Home Improvement Council Annual Awards (NHIC).
The award, which was sponsored by TrustMark, recognised SEH BAC’s commitment to delivering Consumer Confidence. The business also demonstrated how it provided an exemplary level of service and care by offering availability of choice, consumer comfort, protection and overall satisfaction to its customers.
Delivering the keynote speech at the awards, TrustMark Chairman, Ranil Jayawardena, commented: “Consumer confidence is not something that only benefits the consumer, for in a confident marketplace, the businesses that deliver trust and quality will be the ones that thrive. SEH BAC exemplifies excellence in consumer confidence and is why they are well-deserved winners of this award. The championing of trustworthy, competent businesses, alongside the enhancement of consumer protection has always been a driving force at TrustMark, and the recent changes to the scheme allow us to build on this legacy. SEH BAC is an excellent example of a TrustMark Registered Business and we are thrilled they have been recognised as being among the very best in the industry. Congratulations.”
“We are absolutely delighted and incredibly proud to win this fantastic award from the NHIC,” added John Savage, Managing Director of SEH BAC. “Our commitment has always been to deliver a superior quality of service that customers can trust and ultimately recommend to others. It’s an ethos embodied by our entire team from reception, through to our sales team, installers, after-care team and senior management. It’s an immense honour to receive this high recognition from TrustMark, which is such a respected body within the home improvement industry.”
The winners were announced at the 44th Prestigious NHIC Annual Awards on 22 November at a distinguished gala presentation evening in Westminster.
SEH BAC has been a TrustMark-registered firm since 2009 through the Glass and Glazing Federation, a TrustMark Scheme Provider.
For further information about TrustMark or to find a local quality TrustMark tradesperson, visit www.trustmark.org.uk