Tag Archives: Masterclass

Graham employees take a masterclass in customer service

Graham Chris Daffy Training Case Study RESIZED

Dedicated to continuous improvement, Graham Plumbers’ Merchant has implemented training from Chris Daffy and The Academy of Service Excellence in order to improve the customer experience in the branch. The merchant branches now benefit from improved sales, excellent customer feedback and an impressive Graham Customer Score. Graham Plumbers’ Merchant believes …

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Introducing Larna by Masterclass

Larna light grey graphite madoc tuscan walnut main

Made in the UK to the finest standards, Larna is a brand-new furniture range from Masterclass Kitchens that responds to the latest trends in interior design in the most stylish of ways. Combining beautiful textures and a versatile neutral colour palette, Larna is a flat slab door that can be …

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